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Kizoku Privacy Policy

Last Updated: October 2025

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Kizoku Inc. (“Kizoku,” “we,” “us,” or “our”) respects your privacy and is firmly committed to protecting the personal information you share with us. This Privacy Policy explains in detail how we collect, use, store, transfer, and safeguard your information when you access or use our streaming services, websites, applications, subscription offerings, and related digital platforms (collectively, the “Services”).

Your privacy matters to us. By using or accessing our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, you must not use the Services.

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1. Overview

This Privacy Policy provides detailed information regarding:

  • Types of personal data we may collect;

  • Methods and purposes of data collection and processing;

  • How we use, share, and protect your information;

  • Your rights and choices regarding your personal data;

  • Our compliance with global privacy laws and standards;

  • How to contact us with questions or concerns.

We periodically review and update this Policy to reflect changes in our operations, legal requirements, and technological developments. The updated Policy supersedes prior versions immediately upon posting, with a new “Last Updated” date.

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2. Information We Collect

We limit our data collection to what is necessary to provide, maintain, personalize, and improve the Services. Data may be collected directly from you or automatically through your use of the Services.

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2.1 Information You Provide to Us

When you register, subscribe, fill out forms, contact customer support, or interact with our Services, you may provide:

  • Full name and preferred username;

  • Valid email address;

  • Passwords and authentication data;

  • Date of birth (to verify age eligibility and comply with legal restrictions);

  • Payment, billing, and transaction details (processed by secure third-party payment portals);

  • Employer name or corporate account identifier when applicable;

  • User-generated content and communications (feedback, surveys, chats, and customer service interactions).

We explicitly do not collect certain sensitive personal data, including: health-related information, biometric data, racial or ethnic origin, political opinions, or precise geolocation information without explicit consent.

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2.2 Data Collected Automatically

While you use our Services, we automatically collect technical and usage information, such as:

  • Device information (type, operating system, model);

  • Browser type and version;

  • IP address and approximate geographic location (country or city-level granularity only);

  • Usage data including pages visited, time spent on pages, streaming history, searches, and interaction patterns;

  • Cookies, pixel tags, web beacons, and similar tracking technologies used for session management, security, and analytics.

This automatically collected data is aggregated and anonymized wherever possible to protect your privacy.

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3. How We Use Your Information

We process your personal information only for legitimate business purposes and in accordance with applicable laws, including but not limited to:

  • Provisioning, operating, and improving the Services;

  • Managing your account, preferences, and subscriptions;

  • Processing payments securely and preventing billing fraud;

  • Communicating service-related notices, updates, and support responses;

  • Personalizing your experience through content recommendations and interface customization;

  • Enhancing security by detecting and preventing unauthorized activity, abuse, or fraud;

  • Conducting internal research, analytics, and business planning;

  • Complying with legal requests, court orders, and regulatory obligations.

Where appropriate, anonymized and aggregated data may be used for marketing analysis, reporting, and improving our platform without identifying individual users.

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4. Legal Bases for Processing (For EU/EEA Users)

Under the GDPR, our lawful bases to process your data include:

  • Performance of a contract with you to provide Services;

  • Compliance with a legal obligation;

  • Our legitimate interests, such as improving Services, security, and fraud prevention (balanced against your rights);

  • Your explicit consent for specific purposes such as marketing communications.

You may withdraw consent at any time where consent forms the basis for processing without affecting the lawfulness of processing before withdrawal.

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5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data for commercial purposes. Your personal information may be shared only in the following limited circumstances:

  • With trusted service providers and contractors who perform functions on our behalf, such as hosting, payment processing, analytics, and customer support. These parties are bound by strict confidentiality and data protection obligations;

  • With our affiliates and business partners who assist in delivering or improving the Services;

  • In connection with any sale, merger, acquisition, or transfer of assets involving Kizoku, subject to confidentiality restrictions;

  • When required by law, subpoena, court order, or government request to comply with legal process;

  • To protect the rights, property, safety of Kizoku, our users, or others;

  • With your prior, explicit consent or direction.

We carefully vet third parties and require contractual agreements limiting use of your data strictly to the purposes we authorize.

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6. Cookies and Tracking Technologies

Our Services use cookies and similar technologies to:

  • Authenticate user sessions and maintain login states;

  • Analyze usage trends and gather performance metrics;

  • Personalize content and provide relevant advertising where applicable;

  • Protect against security threats and fraudulent activities.

You can control or disable cookies through your browser or device settings. However, disabling cookies may impair or limit Service features.

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7. International Data Transfers

As a global company, Kizoku may transfer your information internationally, including to countries whose data protection laws may differ from your jurisdiction. We are committed to protecting your data by:

  • Implementing appropriate safeguards such as Standard Contractual Clauses approved by the relevant authorities;

  • Conducting risk assessments of data transfer destinations;

  • Ensuring contractual obligations are maintained by all recipients of your data.

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8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy;

  • Comply with our legal, regulatory, tax, and accounting obligations;

  • Enforce agreements or respond to claims;

  • Prevent fraud and maintain security.

When no longer needed, personal data is securely deleted or anonymized.

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9. Security Measures

Kizoku employs a comprehensive information security program that includes:

  • Encryption of data in transit and at rest;

  • Strong access controls, role-based permissions, and multi-factor authentication for systems handling personal data;

  • Regular security audits and vulnerability assessments;

  • Training employees on privacy and security best practices;

  • Incident response protocols to promptly address data breaches.

We strive to maintain a high standard of security but cannot guarantee absolute protection from unauthorized access or cyberattacks. Users acknowledge inherent risks of online communication.

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10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you;

  • Correct inaccuracies or update your information;

  • Request deletion or restriction of your data;

  • Object to certain types of data processing (e.g., marketing);

  • Receive your data in a portable, machine-readable format;

  • Withdraw consent where processing is consent-based.

Exercise of these rights may require verification of your identity to protect against fraudulent requests. We will respond promptly and in accordance with applicable legal timeframes.

Residents of California, Virginia, Colorado, and other jurisdictions with privacy laws may have additional rights beyond those described here.

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11. Children’s Privacy

Our Services are intended for individuals aged 13 or older. We do not knowingly collect personal data from children under the age of 13, or higher age thresholds where applicable by law. If we discover we have inadvertently collected such data without parental consent, we will take immediate steps to delete it.

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12. Links to Third-Party Websites and Services

Our Services may contain links or embedded content from third-party websites, social media, or service providers. These third parties have their own privacy policies and practices, which we encourage you to review. Kizoku is not responsible for their data collection or privacy practices.

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13. Limitation of Liability

To the fullest extent permitted by law, Kizoku:

  • Is not liable for any indirect, incidental, consequential, or punitive damages arising from use of or reliance on our Services or this Privacy Policy;

  • Is not responsible for unauthorized access or security incidents caused by factors beyond our reasonable control including cyberattacks, third-party actions, or force majeure events;

  • Makes no guarantee of uninterrupted service.

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14. How to Contact Us

If you have questions, complaints, or requests related to this Privacy Policy or your data, please contact:

Kizoku Inc. through our contact portal at https://www.kizoku.media/contact-us  or by email: concierge@kizoku.vip

We will respond in a timely manner consistent with applicable data protection laws.

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15. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Changes take effect when posted online and, where required by law, we will notify you by email, in-app notification, or other appropriate means. Continued use of our Services following such notification constitutes acceptance of the updated Policy.​​​​​​​​​​​​​​​​

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