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Kizoku Privacy Policy: Last Updated September 2023

 

The privacy of our users is important to us and we have prepared this Privacy Policy to explain to you how we collect, use, and share information we obtain through your use of the websites, applications, and other services (“Services”) that are operated or controlled by Kizoku Inc. (collectively, “we,” “us”or “our”).

Kizoku Inc. may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy.

This Kizoku™ Privacy Policy (“Privacy Policy”) sets out how we use, share and protect Personal Information (as hereinafter defined) and other information that we collect when you:

  • access or use the Site;

  • register to become a Member; and/or

  • use the Kizoku™ products and offerings including, without limitation, the Services and/or Promotions.

Capitalized terms not defined herein shall have the meaning set forth in the Kizoku™ Website Terms and Conditions (“Terms and Conditions”).

Except where noted, statements in this Privacy Policy with respect to the Site and Kizoku Offerings also apply to Kizoku mobile device applications ("Apps") for iPhone, iPad and Android devices.

YOU MUST AFFIRMATIVELY CONSENT TO USE OUR OFFERINGS, AND BY DOING SO, YOU CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY IN THEIR ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE AND/OR KIZOKU™ OFFERINGS.

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1. Information We Collect

We collect three basic types of information and data: Personal Information, non-Personal Information, and aggregate data.

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2. Personal Information Collected

For the purposes of this Privacy Policy, Personal Information shall mean individually identifiable information from or about an individual. We collect Personal Information from end-users primarily in three (3) ways:

  • when you register to become a Member on the Site;

  • when you access the Site and provide information in connection with your use of the Kizoku™ Offerings or Kizoku Health program; and

  • when you register to become a Member, or otherwise utilize certain aspects of the Kizoku™ Offerings, through and/or in connection with an account that you already have with certain third-party social media websites (“Social Media Websites”), such as Facebook® and Twitter®.

In addition, when you access and/or use the Site and/or Kizoku™ Offerings, we may collect certain usage data, such as:

  • the number of times that you visit the Site;

  • the specific Kizoku™ articles, products, services or any other offerings accessed, as well as the frequency and duration of use associated with them; and

  • other analyses and data associated with your access to, and use of, the Site and/or Kizoku™ Offerings (collectively, “Usage Data”).

We also may collect information and responses you provide when participating in activities on the Site, which may include activity postings, survey responses, assessment responses and any other data you generate in using the Site and/or Kizoku™ Offerings (“User Responses”).

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3. Site Registration

The Personal Information that you must supply on the Site in order to obtain access to the Kizoku™ Offerings may include, without limitation:

  • your full name;

  • your e-mail address;

  • your telephone number;

  • your date of birth;

  • your home address;

  • your user name and password;

  • a unique I.D. you receive from your healthcare company or health plan, your employee I.D. or other employer issued I.D.; and/or

  • any and all other information requested on the applicable registration form (collectively, “Site Registration Data”).

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4. Social Media Website Registration/Use

The Personal Information that you make available to Kizoku™ when you register via your social media accounts ,such as Facebook, Twitter, Pinterest, Instagram and others , or utilize certain Kizoku™ products in connection with your social media accounts, may include, without limitation, depending on the privacy settings associated with your social media accounts:

  • all or some of the information that comprises Site Registration Data as set forth above;

  • your social media  ID;

  • your social media  profile name;

  • your social media  profile picture;

  • your education history (if included in your social media  accounts);

  • your interests (if included in your social media  accounts);

  • gender; and

  • any and all other information made available to Kizoku™ by and through your social media accounts (collectively, “Social Media Registration Data”)

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5. Use of Personal Information

We may use your Usage Data, and share it with third parties to facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards; so that we can promote the Site and Kizoku™ Offerings to third parties (using Usage Data on an aggregate and anonymous basis in that instance);

Other than in connection with the limited use of Usage Data and Personal Information as specified above, Kizoku™ will never sell, rent, exchange or barter your Personal Information to or with any third party for financial gain or marketing purposes.

When you register as a Member, we use the Personal Information that you make available to personalize your experience with the Site, facilitate the delivery of the applicable Kizoku™ Offerings to you and for verification purposes.

  • send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests;

  • communicate with you about products, services, offer, and events by Kizoku and others, and provide news and information we think will be of interest to you;

  • monitor and analyze trends, usage, and activities in connection with Kizoku Services;

  • to assist us and such third parties in studying, evaluating and improving the Site and Kizoku™ products and offerings;

  • determine your preferences and tailor the Site and Kizoku™ products, articles, promotions and offerings to your needs;

  • detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Kizoku and others;

  • personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests;

 

You also agree that we may contact you at any time with updates and any other information that we may deem appropriate for you to receive in connection with your continued use of the Site and Kizoku™ Offerings, and to keep you informed of our other products and services. In addition, if you identify yourself to us by sending us an email or some other communication with questions or comments, we may use such information (including Personal Information) to respond to your questions or comments, and we may file your questions or comments for future reference.

If you elect to participate in our expert/professional coaching program, the experts will be permitted to access your user data, including some statistics, assessment results, user posts and comments (public and private). By participating in the expert program, you are consenting to the disclosure of this information to any expert with whom you are working. The expert/ coach is under a duty to maintain the confidentiality of this information and any other Personal Information you share with the coach, and the coach may not disclose this information to anyone else unless under a legal requirement to do so.

The Personal Information that you submit to Kizoku™ remains your property, but by making the Personal Information available to Kizoku™, you grant Kizoku™ the right, subject to applicable state and federal law, to use that Personal Information to bring you certain promotional offers from Kizoku™ and its third party partners that Kizoku™ believes may be of interest to you.

We may permit our third-party agents, service providers, vendors and subcontractors (such as vendors and suppliers that provide us with technology, services, advertising and marketing assistance or content in connection with our operation and maintenance of the Site and Kizoku™ products, articles, events and offerings) to access Usage Data, but they are only permitted to do so in connection with performing services for us or to operate the Site and Kizoku™ offerings. Third parties are not authorized to use your Personal Information for their own benefit. In addition, we may use, or permit third-party research partners to use, User Responses for research or data analysis purposes.

We may also supplement the information that we collect with information from other sources to assist us in evaluating and improving the Site and Kizoku™ Offerings, and to determine your preferences so that we can tailor the Site and Kizoku™ Offerings to your needs.

Information that we collect about you also may be combined by us with other information available to us through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs.

This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the Site, to our current or prospective advertisers and other business and research partners.

We reserve the right to release current or past Personal Information:

  • in the event that we believe that the Site and/or Kizoku™ Offerings is/are being or has/have been used in violation of the Terms and Conditions or to commit unlawful acts;

  • if the information is subpoenaed; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena, prior to disclosure of any Personal Information pursuant to a subpoena; or

  • if Kizoku™ is sold, merged or acquired; provided, however, that if Kizoku™ is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your Personal Information, as well as any choices that you may have regarding your Personal Information.

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6. Interactive Services/Social Media Websites

If you post a Comment, Activity Post or otherwise provide Personal Information at Kizoku the Site and/or any applicable Social Media Website, you should be aware that any Personal Information that you submit using such forums can be read, collected or used by other users of these forums (depending on your privacy settings, in the case of Social Media Websites), and could be used to send you unsolicited messages or otherwise contact you without your consent or desire. We are not responsible for the Personal Information that you choose to submit in these forums. If you mistakenly post Personal Information in our public forums and would like it removed, you can send us an email through Kizoku.life Contact form to request that we remove it. In some cases, we may not be able to remove such Personal Information.

The Social Media Websites operate independently from Kizoku™, and we are not responsible for such Social Media Websites’ interfaces or privacy or security practices. We encourage you to review the privacy policies and settings on the Social Media Websites with which you interact to help you understand those Social Media Websites’ privacy practices. If you have questions about the security and privacy settings of any Social Media Websites that you use, please refer to their applicable privacy notices or policies.

Further, by submitting Comments, Posts and/or other material via the Interactive Services, the Site, the Services and/or Social Media Websites, you:

  • represent and warrant that Kizoku™’s use of your submission does not and will not breach any agreement, violate any law, violate any Social Media Website’s terms of service or infringe upon any third party’s rights;

  • agree that Kizoku™ is free to use in any manner all or part of the Comments, Posts and/or other material on an unrestricted basis without the obligation to notify, identify or compensate you or anyone else; and

  • grant Kizoku™ all necessary rights, including a waiver of all copyright, trademark, privacy and moral rights, to use all Comments, Posts and/or other material, in whole or in part, or as a derivative work, without any duty by Kizoku™ to anyone whatsoever.

7. Non-Personal Information Collection and Use

We may collect certain non-personally identifiable information about you when you visit the Site, even if you are not a Member. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Safari, Chrome, Internet Explorer), your IP address, the type of operating system that you use (e.g., Windows or iOS) and the domain name of your Internet service provider (e.g.,T-Mobile, Sprint, Verizon, AT&T). We use the non-personally identifiable information that we collect to improve the design and content of the site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site’s usage, as well as to offer you products and services.

Kizoku Inc. is committed to ensuring the privacy and protection of all users of our website and online services. To maintain compliance with the Children's Online Privacy Protection Act (COPPA), we have established the following disclaimer:

Age Restriction: Kizoku Inc. does not knowingly collect or solicit personal information from children under the age of 13. Our website and online services are intended for individuals who are 13 years of age or older. If you are under 13 years old, please do not provide any personal information to us.

Parental Consent: We strongly encourage parents and guardians to actively monitor and supervise their children's online activities to ensure that they do not provide any personal information to us without parental consent.

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8. Use of cookies and other tracking technologies

When providing our services we may use the following types of cookies and tracking technologies for the purposes set out below.

Cookies and local storage may be set and accessed on your computer. Upon your first visit to the Services, a cookie or local storage may be sent to your computer that uniquely identifies your browser. “Cookies” and local storage are small files containing a string of characters that is sent to your computer's browser and stored on your device when you visit a website. Many major Web services use cookies to provide useful features for their users. Each Web site can send its own cookie to your browser. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you reject cookies, you will not be able to sign in to the Services or take full advantage of our Services. Additionally, if you clear all cookies on your browser at any point after setting your browser to refuse all cookies or indicate when a cookie is being sent, you will have to again reset your browser to refuse all cookies or indicate when a cookie is being sent.

To support our Services we may use one or more of the following cookies for the purposes set forth below:

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Services and how users use our Services. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. It includes the number of visitors to our Services, the websites that referred them to our Services, the pages that they visited on our Services, what time of day they visited our Services, whether they have visited our Services before, and other similar information. We use this information to help operate our Services more efficiently, to gather broad demographic information and to monitor the level of activity on our Services. We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Services work. You can find out more information about Google Analytics cookies here: Find out more information about Google Analytics cookies. You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html. You can prevent the use of Google Analytics relating to your use of our Services by downloading and installing the browser plugin available via this link: Google Analytics Opt-out Browser Add-on

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Essential Cookies

These cookies are essential to provide you with services available through our Services and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Services and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

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Functionality Cookies

These cookies allow our Services to remember choices you make when you use our Services, such as remembering your language preferences, remembering your login details, remembering which polls you have voted in and in some cases, to show you poll results, and remembering the changes you make to other parts of our Services which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Services.

Social Media Cookies

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These cookies are used when you share information using a social media sharing button or “like” button on our Services or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.

You can find more information about cookies and how they work, what cookies have been set on your computer or mobile device and how to manage and delete them at http://www.allaboutcookies.org/ and www.youronlinechoices.com/uk.

We may also use “pixel tags,” which are small graphic files that allow us and third parties to monitor the use of the Services and collect Usage Data. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time (and length of time) the page containing the pixel tag was viewed; the type of browser that retrieved the pixel tag; and the identification number of any cookie previously placed by that server on your computer.

We may use pixel tags, either provided by us or by our third party advertisers, service providers and ad networks, to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and Services and use them in combination with our cookies to provide offers and information of interest to you. Pixel tags may also enable ad networks to serve targeted advertisements to you when you visit the Services or other websites.

In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes.

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9. Location Information

When you use the Site, Kizoku™ Offerings, Events, Products, Services, or Promotions, we may collect location information either provided by a mobile device interacting with our Site or one of our applications, or associated with your IP address, where we are permitted by law to process this information.

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10. Aggregate Data

Kizoku™ reserves the right to transfer aggregate or group data about Kizoku™ users (including Usage Data where same is not linked to Personal Information) for lawful purposes. Aggregate or group data is data that describes the demographics, usage or other characteristics of Kizoku™ users as a group, without disclosing personally identifiable information.

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11. Mobile Devices

One or more of our Apps may require that you be registered and signed in in order to use them. The information that we collect through your use of our Apps and tools will be treated as Personal Information under this Privacy Policy. When you download and install one of our mobile Apps onto your mobile device we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App. We use this random number in a manner similar to our use of Cookies as described in this Privacy Policy. Unlike Cookies, the random number is assigned to your installation of the App itself and not a browser, because the App does not work through your browser. Therefore the random number cannot be removed through settings. If you do not want us to use the random number for the purposes for which we use Cookies, please do not use our mobile device Apps. Because some of the content on our mobile device Apps directs your mobile device to our website you will be exposed to the Cookies that we use and to third party Cookies that may be contained in advertisements that we do not control and will be unable to delete any of these Cookies with your mobile device. Therefore, if you do not want to be exposed to Cookies when you use your mobile device you should not use our mobile device Apps and you should set your mobile device to reject Cookies when you use our mobile optimized sites. Our use of Cookies and Web Beacons on our mobile optimized sites are similar to our use on our desktop sites. Your choices to reject Cookies are available on our mobile optimized site. If you have questions about how to reject Cookies on your specific device please check with the device

manufacturer.

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12. Third-Party Websites

Kizoku™ website may contain links to third-party owned and/or operated websites. Kizoku™ is not responsible for the privacy practices or the content of such websites. In some cases, you may be able to make a purchase through one of these third-party websites. In these instances, you may be required to provide certain information, such as a credit card number, to register or complete a transaction at such website. These third-party websites have separate privacy and data collection practices and Kizoku™ has no responsibility or liability relating to them.

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13. Security

We endeavor to safeguard and protect our Members’ Personal Information. When Members make Personal Information available to us, their Personal Information is protected both online and offline (to the extent that we maintain any Personal Information offline). The privacy of your Personal Information is very important to us. When our registration process asks users to submit sensitive Personal Information (if any), and when we transmit such sensitive information, that information is encrypted and is protected with SSL encryption software through our webhosting provider.

Access to your Personal Information is strictly limited, and we take reasonable measures to ensure that your Personal Information is not accessible to the public. The servers that we store Personal Information in are kept in a secure physical environment. We also have security measures in place to protect the loss, misuse and alteration of Personal Information under our control. PLEASE BE ADVISED, HOWEVER, THAT WHILE WE TAKE EVERY REASONABLE PRACAUTION TO PROTECT YOUR DATA, THERE IS NO TECHNOLOGY, SOFTWARE, SECURITY PROTOCOL OR DATA SUBMISSION OVER THE INTERNET THAT CAN GUARANTEE 100% SECURITY PROTECTION OF DATA. It is possible that hackers can circumvent our security measures and/or may gain access to certain portions of your Personal Information, and technological bugs, errors and glitches may cause inadvertent disclosures of your Personal Information; provided, however, that any attempt to breach the security of the network, our webhost provider’s servers, databases or other hardware or software constitutes a crime punishable by law. For the reasons mentioned above, we cannot warrant that your Personal Information will be absolutely secure. Any transmission of data at or through the Site is at your own risk. You will be notified via e-mail in the event of a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.

All of our Members’ Personal Information, not just the sensitive information mentioned above, is restricted in our offices. Only employees or third party agents who need the Personal Information to perform a specific job are granted access to Personal Information.

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14. Information from users outside the U.S.A. and consent to transfer information

The Services are operated in the United States of America. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored and processed in the U.S.A. By using the Services or providing us with any information, you consent to this transfer, processing, and storage of your information in the U.S.A., a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside or are a citizen. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

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15. Managing Your Settings

Even after consenting to the Privacy Policy and Terms and Conditions, you may opt out of receiving e-mail advertising from us by following the instructions at the end of the applicable e-mail message or by sending us an e-mail through Kizoku.life Contact form and asking us not to send you e-mail advertising.

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16. Identifying, Deleting and Updating Your Information

At your request, we will inform you of what Personal Information we have on file for you. In addition, at your request, we will update, correct, modify or delete Personal Information that you have provided to us, or that we have collected. You may do so by contacting us via e-mail through Kizoku.life Contact form; provided, however, that we ask individual Members to identify themselves and the information requested to be accessed or updated before processing such requests. We will comply with your request as soon as reasonably practicable. However, we may maintain Personal Information whenever we are required to do so by law or regulations or as we believe is reasonably necessary to comply with applicable law or regulations, government requests, to detect or prevent fraud, to resolve disputes, to address problems with the Services, to assist with investigations, or to enforce our terms and conditions or other applicable agreements or policies. We may also need to retain certain information for recordkeeping purposes. We will retain your Personal Information for the period necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

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17. Underage users

Kizoku™ does not knowingly permit any person less than 13 years of age to register directly for the Kizoku™ Offerings. Children under the age of 13 may only use specific Kizoku™ Offerings after the child's parent or legal guardian has granted consent for the child.

If you are a parent or guardian and discover that your child under the age of 13 has a registered account with the Site without your consent, please alert Kizoku™ through Kizoku.life Contact form and request that Kizoku™ delete the child’s Personal Information from its systems.

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18. Changes to this Privacy Policy

Kizoku™ reserves the right to change or update this Privacy Policy at any time by posting a notice on the Site that we are changing our Privacy Policy. If the manner in which we use Personal Information changes, Kizoku™ will notify Members by:

  • updating on top of the Privacy Policy  site

  • sending the modified policy to our Members via email; and/or

  • by any other reasonable means acceptable under applicable state and federal law.

If you do not agree to the changes, you should discontinue your use of the Site. Your continued use of the Site after you have been notified of the changes will signify your consent to such changes.

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19. Contact Us

If you have any questions or comments about this Privacy Policy, please e-mail us through Kizoku.life Contact form.

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